Vodafone Mobile Connect User Manual download pdf (Page 13)

For further help, please visit

www.support.vodafone.com,

or call Vodafone Support on

0800 800 021.

If you have problems when roaming

– (Windows) Select ‘View/Available Mobile Connections’ and

try opening one of the connections shown

– Contact Support, and check roaming is enabled for your

account

– Check the name of the current network in the Mobile

Connections panel. If it is not Vodafone or a Partner,

select a different network from ‘View/Available Mobile

Connections’.

If the connection keeps switching between GPRS and 3G

– (Windows) Click ‘Manage Connections’ and select a

different Network Preference in the drop-down menu in

the Mobile Connections panel, eg. ‘3G Only’

– (Mac) Start Vodafone Mobile Connect, and select one of

the other options in the lower part of the main window

– Switch back to your normal preference when you move

locations.

Check software update preferences

– Set your operating system and other programs to notify

you of software updates instead of downloading them

automatically – otherwise they may slow down your mobile

connection, or exceed your data usage limit.

Usage indication

– The usage window only displays an indication of your data

usage. Please refer to your invoice for the actual amount of

data transferred.

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Vodafone Mobile Connect User Manual Page 13