Vodafone 541 User Manual download pdf (Page 39)

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My mobile phone turns off by itself

• Check that your Touch area is locked when you are not using your mobile phone

• Check the battery charge level

My mobile phone will not charge properly

• Make sure that your battery is not completely discharged; the battery charge indicator

can take several minutes and may be accompanied by a quiet whistling sound

• Make sure charging is carried out under normal conditions (0°C +40°C)

•

Make sure your battery is inserted. It must be inserted before plugging in the charger

• Make sure you are using an Vodafone battery and charger

• When abroad, check that the voltage is compatible

My mobile phone will not connect to a network

• Try connecting in another location

• Verify the network coverage with your operator

• Check with your operator that your SIM card is valid

• Try selecting the available network(s) manually (see page 67)

• Try connecting at a later time if the network is overloaded

SIM card error

• Make sure the SIM card has been correctly inserted (see page 19)

• Verify with your operator that your SIM card is 3V compatible; the old 5V SIM cards

cannot be used

• Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

• Make sure you have dialled a valid number and press

in dial board

• For international calls, check the country and area codes

• Make sure your mobile phone is connected to a network, and that the network is not

overloaded or unavailable

• Check your subscription status with your operator (credit, SIM card valid, etc.)

• Make sure you have not barred outgoing calls (see page 38)

Troubleshooting .......................................

Before contacting the aftersales department, you are advised to follow the instructions

below:

• You are advised to switch off the telephone from time to time to optimise its

performance.

• You are advised to fully charge (

) the battery for optimal operation.

• Avoid storing large amounts of data in your telephone as this may affect the

performance of your telephone.

and carry out the following checks:

My mobile phone will not switch on

• Press

until the screen comes on

• Check the battery charge level

• Make sure your battery is not completely used up or damaged.

• Check the battery contacts, remove and reinstall your battery, then turn your

telephone back on

• Remove your battery, remove your SIM card, reinsert the battery and then power it on

again.

• Hold down

key +

key at same time, then press up

key to reset it

(1)

My phone has not responded for several minutes

• Press the

key

• Remove the battery and re-insert it, then switch the phone back on

My screen is difficult to read

• Clean your screen

• Use your mobile phone in accordance with the recommended conditions of use

(1)

ALL User phone data: contacts, photos, messages, files and downloaded applications

such as Java games will be lost permanently. Please do not remove battery during

resetting.

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Vodafone 541 User Manual Page 39

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