Vodafone Mobile Connect User Manual download pdf (Page 19)

Vodafone Mobile Connect Error Code List

1.2 Errors from Windows RAS

Windows Remote Access Service (RAS)

A connection to the remote computer could not be established

Description: Connection error: A connection to the remote computer could not be established, so

the port used for this connection was closed. For further assistance, click More Info or search

Help and Support Center for this error number.

Incorrect APN settings

Troubleshooting: Check for the correct APN settings.

The modem is already in use or is not configured properly

Description: Connection error: The modem (or other connecting device) is already in use or is

not configured properly.

Modem is already in use

Troubleshooting: Check for disturbing tools, like other connection manager. Install the latest

VMC version, this shall detect conflicting application and disable them.

Windows RAS error codes

Description: If you get a RAS Error, see the Microsoft knowledgebase for more information on

the error code.

Troubleshooting: MS Remote Access Service (RAS) Error Code List:

http://support.microsoft.com/?scid=kb%3Ben-us%3B163111&x=21&y=11

ModemHelp.Net Windows Error Codes

Description: This site explains common Windows Error codes and provides general solution

ways.

Troubleshooting: http://modemhelp.net/dunerror/dunerrorcodes.shtml

Vodafone Global Product Support

Document Version: 2.2

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Vodafone Mobile Connect User Manual Page 19